Policies & Info

Hope's Quilt Designs

Policies & Info

Please note that prices are in US Dollars.

Patterns & Delivery

Products are digital, not paper patterns. After ordering, you will receive an email containing a link to download your pattern. You will need a PDF reader installed on your computer to open the pattern file. Download must be completed on a computer desktop browser, it will not work on a phone or tablet. If desired, you can move the file to your device once the download is complete. 

If you have any problems, please contact me and I will do my utmost to solve any issues you may have. I am always available for questions or advice, or if you need any clarification on instructions - just email me at the address included in the pattern.

If you would like to know more about a pattern prior to purchase, please use the contact form on this site to get in touch. 

Privacy

If you purchase a pattern from me I will have access to your location information, which is required in order for me to comply with tax laws. I will also have your email address which is required to send you your pattern. 

I do not have access to your financial details, as PayPal handle the transaction. If you would like to view PayPal's Privacy Policy, you can do so here:  https://www.paypal.com/au/webapps/mpp/ua/privacy-full

All your personal information remains confidential and will not be given, sold or shared under any circumstances with any third parties, unless required by law. If you need further information, please contact me using the Contact form on this site.

This store is hosted by Big Cartel, who have access to information relating to customers in order to provide that service, analyse performance and improve their services. If you would like more information on Big Cartel's Privacy Policy, you can view it here:  http://help.bigcartel.com/legal/privacy/ 


Hope's Quilt Designs ABN: 65 493 434 335